Sourcegraph DocsSourcegraph Docs
  • Code Intelligence

    • Cody
    • Code Search
  • Code Management

    • Batch Changes
    • Code Navigation
    • Code Monitoring
    • Code Ownership
    • Code Insights
    • Notebooks
  • Platform

    • Sourcegraph Admin
    • Sourcegraph Cloud
    • Integrations
    • Development
  • CLI & API

    • Sourcegraph CLI
    • Sourcegraph GraphQL API
    • Sourcegraph Stream API
  • Help & Support

    • SLAs & Premium Support
    • Tutorials
    • Sourcegraph Accounts
    • Changelog
  1. Docs
  2. dev
  3. background-information
  4. app
  5. troubleshooting

Troubleshooting App not loading

If you have issues with the app not loading (opening the window but the window stays blank), try the following:

  1. Check the error console by clicking on the tray icon and clicking "Troubleshoot"
  2. If the error is related to PostgreSQL, delete the following folders:
    • ~/Library/Application Support/com.sourcegraph.cody
    • ~/.sourcegraph-psql

If you are still having problems, please contact #ask-app in Slack (for Sourcegraph teammates) or #app in Discord (for Sourcegraph community members).

On this page

  1. Troubleshooting App not loading